Refund Policy

At Karhari Media, we prioritize customer satisfaction and strive to offer the best services and products. If you are not completely satisfied with your purchase, we’re here to help.

Refund Eligibility

Service-Based Refunds

For any services purchased (such as digital marketing, content creation, etc.), refunds will only be considered under the following circumstances:

• If the service has not been started or no significant progress has been made.
• If there is a delay in delivery beyond the stipulated timeframe, with no valid explanation provided.
• If the service delivered is significantly different from what was agreed upon.

Product-Based Refunds

If you have purchased any digital product from us, you may be eligible for a refund if:

• The product was defective or not functioning as intended.
• You contact us within 7 days of the purchase date.
• The product has not been extensively used or downloaded.

Non-Refundable Services/Products

• Completed services where the client has already approved the final delivery.
• Digital products that have been successfully downloaded and used.
• Promotional services such as social media marketing, where the process has already begun.

Process for Refunds

1. Contact us at [contact email] with your order details and a description of the issue.
2. We will evaluate your case within 7 business days and inform you of our decision.
3. If your refund request is approved, the refund will be processed and credited to your original payment method within 10-15 business days.

Cancellation

If you wish to cancel an ongoing service, please notify us as soon as possible. Cancellations requested after the service has begun may not be eligible for a full refund.

Contact Us

If you have any questions or need assistance with your refund, please contact us at support@karharimedia.com